Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They allow our website to recognize your device and remember information about your visit, such as your preferred language and other settings.

Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies. When we refer to "cookies" in this policy, we include all these technologies.

2. How We Use Cookies

SpeakPro Canada uses cookies to:

• Ensure our website functions properly and securely
• Remember your preferences and settings
• Analyze how visitors use our website to improve user experience
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Prevent fraud and enhance security

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services like contact forms and secure areas of our website cannot be provided.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about usage patterns, popular pages, and traffic sources.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They track your browsing activity across websites to build a profile of your interests.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We carefully select our partners and ensure they meet appropriate privacy standards.

4.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics sets cookies to help us compile reports on website activity.

Learn more: Google Privacy Policy

4.2 Social Media Platforms

Our website includes social media buttons and widgets from platforms like Facebook, LinkedIn, and Twitter. These services may set cookies when you interact with their content.

4.3 Marketing Tools

We may use third-party marketing tools to deliver targeted advertisements and measure campaign effectiveness. These tools set cookies to track your interactions with our marketing content.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to choose your preferences:

• Accept All: Allows all cookies for optimal website functionality
• Necessary Only: Only allows essential cookies required for basic website operation
• Custom Settings: Lets you choose which categories of cookies to accept

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the cookie preferences link in our website footer
• Using your browser's cookie management settings
• Contacting us directly using the information provided below

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

• Accept all cookies
• Reject all cookies
• Notify you when a cookie is set
• Delete cookies after each browsing session

Browser Help:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to submit contact forms
• Loss of security features
• Reduced website functionality
• Difficulty accessing certain pages

6.2 Analytics Cookies

Disabling analytics cookies means:

• We can't track how you use our website
• We may not be able to improve user experience based on data
• We can't measure the effectiveness of our content

6.3 Marketing Cookies

Disabling marketing cookies results in:

• Less relevant advertisements
• Repeated display of the same ads
• Inability to measure marketing campaign effectiveness

7. Mobile Devices and Apps

If you access our website through a mobile device or app, similar technologies may be used. You can manage these through your device settings:

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads

8. International Transfers

Some of our third-party cookie providers may transfer your data outside Canada. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes
• Requesting renewed consent where required

10. Your Rights

Under Canadian privacy law, you have rights regarding cookies and personal data:

• Right to Information: You can request information about what cookies we use
• Right to Access: You can request access to data collected through cookies
• Right to Withdraw Consent: You can withdraw consent for non-essential cookies at any time
• Right to Object: You can object to certain types of cookie usage
• Right to Complain: You can file a complaint with the Privacy Commissioner of Canada

11. Contact Information

If you have questions about our use of cookies or wish to exercise your rights, please contact us: